Privacy Policy

Privacy Policy

for Innoval Technologies, Inc.

This Privacy Policy describes the practices of Innoval Technologies, Inc. (“we”, “our”, “us”) regarding the collection, use, and disclosure of personal data when you use our website (https://innoval.com.pk/) and related services (the “Service”). By accessing or using the Service, you consent to the collection, use, and disclosure of your personal data in accordance with this Privacy Policy. If you do not consent, please do not access or use the Service.

We may update this Privacy Policy from time to time, and we will post the revised version on the Service. The updated policy will take effect 180 days after it is posted, and your continued use of the Service after this period will constitute your acceptance of the revised policy. We encourage you to review this page periodically.

What information do we collect?

We will collect and process the following personal information about you:

  1. Name
  2. Email
  3. Mobile
  4. Social Media Profile
  5. Work Address
  6. Any other personal data you choose to share with us

How we use your information?

We may process your personal data for the following purposes:

  • Marketing and promotional communications

  • Collecting customer feedback and testimonials

  • Processing payments

  • Customer support and dispute resolution

  • Managing your customer account

  • Managing orders and providing customer service

We will process your data only for the purposes specified above, and we will request your explicit consent before using your data for any other purpose. You can withdraw your consent at any time, and we will stop processing your data for that purpose unless we are required to do so by law.

Legal Basis for Processing Your Personal Data (GDPR)

We process your personal data based on the following legal grounds:

  • Consent: You have given us explicit consent to process your data (e.g., when subscribing to our newsletter or providing feedback).

  • Contractual necessity: The processing is necessary for the performance of a contract (e.g., processing orders or providing services).

  • Legitimate interests: We may process your data to fulfill our legitimate business interests (e.g., direct marketing, customer support).

  • Compliance with legal obligations: We may process your data to comply with legal or regulatory requirements.

How we share your information?

We will not transfer your personal data to any third party without your consent, except in the following situations:

  • Service providers: We may share your personal data with trusted third parties who provide services to us, such as analytics providers, payment processors, or marketing services.

  • Business transfers: If Innoval Technologies, Inc. is involved in a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction.

  • Legal obligations: We may disclose your personal data to comply with legal obligations, enforce our agreements, or protect against legal claims.

All third-party service providers are required to process your personal data in accordance with applicable data protection laws and only for the specific purpose for which we transferred it to them.

Retention of Your Data

We will retain your personal data for as long as it is necessary to fulfill the purposes for which it was collected, or for as long as required by law. Personal data related to inactive user accounts will be retained for a period ranging from 90 days to 2 years. Certain personal data may be retained for longer periods if required for legal compliance, fraud prevention, or dispute resolution.

After the retention period, your personal data will be securely deleted or anonymized.

Your Rights Under Data Protection Law

Depending on the jurisdiction in which you reside, you may have the following rights with respect to your personal data:

  • Access: You have the right to request a copy of your personal data.

  • Rectification: You have the right to request corrections to any inaccurate or incomplete personal data.

  • Erasure: You have the right to request the deletion of your personal data, subject to certain exceptions.

  • Restriction of processing: You have the right to request that we restrict the processing of your personal data under certain conditions.

  • Data portability: You have the right to request that we transfer your personal data to another entity, where technically feasible.

  • Objection to processing: You have the right to object to the processing of your personal data for direct marketing purposes or where we rely on legitimate interests.

  • Withdrawal of consent: You can withdraw any consent you have provided for the processing of your personal data at any time.

To exercise any of these rights, please contact us at contact@innoval.com.pk. We will respond to your request in accordance with applicable data protection laws.

If you are a resident of the European Economic Area (EEA), you also have the right to lodge a complaint with the relevant data protection authority if you believe we have not complied with applicable data protection laws.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. For more information on how we use cookies and how you can manage your preferences, please refer to our Cookie Policy.

Security of Your Data

We take the security of your personal data seriously and implement reasonable technical and organizational measures to protect your data from unauthorized access, alteration, or loss. However, no system is completely secure, and we cannot guarantee the absolute security of your data. Any data transmission is at your own risk.

Data Protection Officer (DPO)

If you have any questions or concerns regarding the processing of your personal data, or if you would like to exercise your rights under applicable data protection laws, please contact our Data Protection Officer (DPO) at:

Innoval Technologies, Inc.
2685 California Street, Mountain View, CA 94040
Email: contact@innoval.com.pk
Phone: (310)-601-8478

We will address your concerns and take appropriate action in accordance with applicable law.

International Transfers

If you are located outside of the United States or the European Economic Area (EEA), please note that we may transfer your personal data to these regions for processing. When transferring data internationally, we will take appropriate steps to ensure that your data is protected in accordance with applicable data protection laws, including the use of standard contractual clauses or other lawful transfer mechanisms.

This Privacy Policy was last updated on September 29. 2025.